Payment Policy

How do I make the payment/ Methods of payments?

There will be two types of payment options:

  • Cash on Delivery

  • Online Payment

For cash on delivery, our delivery agent will collect the cash after giving home delivery of the ordered product(s) for Inside Dhaka and outside Dhaka.

For online payment option, you can make payments using Visa Card, Master Card, American Express, DBBL Nexus, Q-Cash, bKash, DBBL Mobile Banking, IBBL-mCash, uCash, SureCash, MyCash, IFIC Mobile Banking, Trust Mobile Money, OK Cash, AB Direct, IBBL iBanking, Bank Asia iBanking, City Touch, MTB iBanking, and Payza. 

Is there any International Payment method?


Is cash on delivery available for all Delivery Methods?

Yes, Cash on delivery is available for all Delivery Methods.

Are there any hidden charges when I make a purchase (an extra delivery charge, sales tax, etc.)?

All the charges related to the product will be visible to customers. Customers only need to pay the total amount shown on the invoice after checkout.

Will my card details be safe?

Your card details will be fully safe. Basic & Beyond BD and payment gateway aggregators do not store card information in order to comply with regulatory guidelines. Only the relevant banks hold the necessary information regarding the transaction. Also, Basic & Beyond BD has ensured 2-factor authentication during the payment process to ensure security.

Why has my card been declined?

Please check your card details with your relevant bank.

Contact us for any kind of assistance. We are available every day from 10 a.m. to 7:00 p.m.